About The Event
IDM – Lesotho recently completed training on Customer Service for Metropolitan Lesotho‘s Consultants.
The training aimed to equip consultants with the practical knowledge, leadership techniques, and service management tools needed to deliver and sustain excellent customer service across their teams and departments.
Upon completion of this 5 day training course, Consultants will play a critical role in shaping customer service culture within an organization. They will be responsible not only for ensuring that customers receive quality service, but also for coaching teams, handling escalated complaints, monitoring service standards, and driving continuous improvement.
Should you or your organisation wish to enroll for any short course trainings offered at IDM, you can download our application form on this link: https://drive.google.com/…/1Stf6fWnzh9wBVxwpw6V…/view… and email it to admssions@idmbls.ac.ls
For more information, contact our Admissions Office on (+266) 2231 2868, or whatsApp our Marketing and Communications Office on 5646 1658
#IDMLesotho#CustomerService#UpcomingShortCourses#SkillsDevelopment#GrowingGreatMinds
Customer Service Training
Location
IDM Lesotho Campus, Maseru
